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Version 01/24
Updated: Monday, Sep 14, 2024
Sentinel Lab Pvt. Ltd. (Nepal)
[Operator of Locomo Mobile App & Tracking Device]
At Sentinel, we are aware of the trust you place in us when you buy our products and services and of our responsibility to protect your personal information. This Policy describes who we are, why we need to collect your information, and how we will use it. We will tell you who we share your information with and how we use it to improve the service we provide to you and your organizations.
You are giving your information to Sentinel Lab Pvt. Ltd. (Nepal) (“we”, “us” or “our”). We have our registered office at Chakupat, Lalitpur 44700, Nepal. We are registered for license with the Ministry of Information, registered as a limited company with Company Registrar, and registered for import business and commerce with the Ministry of Industry & Commerce.
You are giving your information to Sentinel Lab Pvt. Ltd. (Nepal) (“we”, “us” or “our”). Our registered office is in Chakupat, Lalitpur 44700, Nepal. We are registered for license with the Ministry of Information, registered as a limited company with the Company Registrar, and registered for import business and commerce with the Ministry of Industry & Commerce.
“Personal data” refers to any data or information from which an individual may be directly or indirectly identified (“Personal Data”). When we provide our mobile/web app, website, products, or services, we need to process Personal Data. When you:
We collect your following Personal Data to provide our services to you:
We do not share the Personal Data above with anyone or any entity except those mentioned in the Terms of Reference. These entities include Nepal Police (only applicable when you seek police services), our authorized service centers where you install the device in your vehicles, and finance companies, and insurance companies where you have financed and insured your vehicles.
We do not share your personal data or any identifiers with any third parties other than those listed above, but we may share your personal data with any subsidiaries of the company.
If you would like to access, correct, and delete any Personal Data we hold about you, or exercise any other data subject rights available to you under applicable laws or regulations to protect Personal Data(“Applicable Data Protection Law”), you may submit a request via e-mail at info@sentinellab.io
We aim to respond to your request for access, correction, or deletion within the time required by the Applicable Data Protection Law. If we need more time to respond to your request, we will let you know the reason and the extension period in writing.
We will not use and store Personal Data longer than necessary to fulfill the above-mentioned purposes and shall remove the collected Data after the necessary period to achieve the purposes described in this Privacy Policy has passed, or as permitted or required by Applicable Data Protection Law.
We take technical and organizational security measures to protect your Personal Data managed by us from being tampered with, lost, destroyed, or accessed by unauthorized individuals. We are continuously improving our security measures in line with technological advancements.
We reserve the right to amend this Privacy Policy at our discretion and at any time. If the changes allow us to use Personal Data in ways that materially affect your rights, we will post a special note and, if required by law, will prompt you for your consent for certain changes. When we make changes to this Privacy Policy, we will post the updated Privacy Policy and update the “Last Updated” date. Each version of this Privacy Policy will be identified by their Last Updated date.
We reserve the right to amend this Privacy Policy at our discretion and at any time. If the changes allow us to use Personal Data in ways that materially affect your rights, we will post a special note and, if required by law, will prompt you for your consent for certain changes. When we make changes to this Privacy Policy, we will post the updated Privacy Policy and update the “Last Updated” date. Each version of this Privacy Policy will be identified by their Last Updated date.
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
You have the following rights:
Although Nepal does not have a dedicated regulatory agency to enforce privacy laws, you have the right to make a complaint at any time to relevant government agencies, or at the Ministry of Information and Communications. https://mocit.gov.np/
We would, however, appreciate the chance to deal with your concerns before you approach the Ministry so please contact us in the first instance.
Sentinel Lab Pvt Ltd, Mahabir Marg, Kupondole, Lalitpur 44700, Nepal
The Constitution of Nepal, 2015
The Constitution of Nepal has recognized right to privacy as a fundamental right under Article 28. This inviolable fundamental right guarantees the right to individuals to decide who may enter their residence and protects them from unauthorized intrusions. It also restricts a third party to use or disclose their property, documents, correspondence, etc.
The Privacy Act, 2018
Implementing the constitutional right to privacy, in September 2018, Nepal passed The Privacy Act, 2018 which had a major impact on the data privacy and security in Nepal.
However, this is not a unified law on privacy and it must be read in conjunction with the general laws of Nepal like Criminal code and Civil Code.
The Act contains provisions regarding privacy of body, character, family, residence, property, document, data, correspondence and privacy through electronic means.
The Act and Regulations provide no specific provision so as to regulate data transfers. The term “transfer” indicates transferring of personal information to the third party thereby requiring consent from a concerned individual.
Pursuant to the Act, consent of an individual is sufficient enough for transferring the data. The Act prohibits disclosing or transferring of personal data of an individual without obtaining consent from such an individual.
LOCOMO
Mahabir Marg South,
Kupondole -1, Lalitpur 44700, Nepal
